This case study focuses on the physical repair and data recovery of a hard drive.

Details of the Patient HDD: 

ID: ST500LT012-1DG142 

Family Name: Yarra_5400 

Family ID: 75

Symptoms: 

The capacity of the HDD was showing as 0.

Repair and Recovery Process:

1, The ROM was backed up.
2, The SYS files were backed up, with copy 0 failing but copy 1 being successful.
3, The translator view was found to be okay, with V4 clearing being successful. However, the attempt to regenerate the translator failed and showed R/W and file errors.
4, A head swap was performed.
5, A disk image project was set up, a head map was established, and the imaging process was initiated. All data was eventually imaged successfully.

A video of the recovery steps for the Seagate ST500LT012 with a capacity of 0 and damaged head 0 can be found under the title "Seagate ST500LT012 Capacity 0 Head 0 Damaged Data Recovery Steps"